Terms of service

Terms & Conditions

Welcome to Zenbela. By accessing our website, Zenbela.shop, or purchasing products from us, you agree to these Terms & Conditions.

1. About Our Store

Zenbela operates an online fashion store offering clothing, apparel, accessories and related fashion products.

Website: Zenbela.shop
Email: support@zenbela.shop
Phone: +1 (315) 555-0147

2. Products

We make reasonable efforts to ensure that product descriptions, photographs, colors, sizes and specifications displayed on our website are accurate.

Colors may appear slightly different depending on your device or screen settings.

Product availability, packaging and specifications may occasionally change.

3. Sizing

Customers are responsible for reviewing the available size information before placing an order.

If you are unsure about sizing, please contact our customer support team before purchasing.

4. Orders

When you place an order, you are requesting to purchase the selected products.

We may send an order confirmation after receiving your order.

We reserve the right to cancel or decline an order when:

A product is unavailable
Payment cannot be verified
Incorrect information has been provided
There is an obvious pricing or listing error
Fraudulent or unauthorized activity is suspected

5. Pricing

Prices displayed on our website may change without notice.

We reserve the right to correct pricing errors.

If an obvious pricing error affects an order, we may contact you before fulfilling the order.

6. Payment

Payment must be successfully completed before an order can be processed.

Customers are responsible for providing accurate payment and billing information.

7. Shipping

Zenbela currently ships to the United States only.

Shipping is free.

Orders generally require 1–2 business days for processing, followed by an estimated 3–7 business days for delivery.

8. Returns

Eligible fashion items may be returned within 30 days of delivery, subject to our Returns & Refund Policy.

9. Product Use

Customers are responsible for following any care instructions provided with fashion products.

Care instructions may vary depending on the material and product.

10. Intellectual Property

Website content, including text, photographs, graphics, logos, designs and other materials, may be protected by intellectual-property laws.

You may not reproduce, copy or commercially use our content without appropriate authorization.

11. Limitation of Liability

To the extent permitted by applicable law, Zenbela will not be responsible for indirect, incidental or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude rights that cannot legally be excluded.

12. Changes to These Terms

We may update these Terms & Conditions from time to time.

The updated version will be posted on this page.

Contact

Zenbela
47 West St
Ilion, NY 13357
United States

Email: support@zenbela.shop
Phone: +1 (315) 555-0147
24/7 Live Chat Support